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Shopping tips to help track partner store orders

Check Supported Browsers

You can use SHOP.COM on all the most popular browsers, including: Microsoft Internet Explorer and Edge, Chrome, Firefox, and Safari.

Browsers that allow the creation of cookies are highly recommended. Third-party browsers are not guaranteed to be compatible with SHOP.COM and may prevent you from earning Cashback.

Browser Settings

Your browser may be configured in a manner that does not work with the SHOP.COM program. If so, you may have trouble signing in or reaching our merchant sites. Below are some steps that you can take adjust the settings of supported browsers to avoid these problems.

Firefox, Versions 15+

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  1. PC users, click "Application Menu" in the top right corner of the browser and then click on "Settings" in the dropdown menu.

    firefox step 1 firefox step 2

  2. Go to the "Privacy & Security" tab and under the "Browser Privacy" section, click "Custom."

    firefox step 3

  3. Uncheck "Cookies" and "Tracking content" and then exit settings.

Chrome, Versions 21+

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  1. In your Chrome browser window, click the three dots in the upper-right corner and then click "Settings."

    chrome step 1a chrome step 1b

  2. Select "Privacy and security" on the left side menu.

    chrome step 2

  3. Under the "Privacy and security" section, click on "Third-party cookies."

    chrome step 3

  4. Under "Default behavior" section, click "Allow third-party cookies."

    chrome step 4

Safari, Versions 6+

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  1. In the Safari menu, click "Preferences."

    safari step 1

  2. Go to the "Privacy" tab and under "Cookies and website data," make sure that the box next to "Block all cookies" and "Prevent cross-site tracking" are unchecked.

    safari step 2

Edge, All Versions

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  1. Go the the Edge menu by click the three little dots icon in the upper-right corner and click "Settings."

    edge step 1

  2. Click the "Privacy, search, and services" menu option on the left menu:

    edge step 2

  3. Under "Tracking prevention," click "Basic."

    edge step 3

  4. Click "Cookies and site permissions" on the left-side menu.

    edge step 4

  5. Under the "Cookies and data stored" section, click on "Manage and delete cookies and site data."

    edge step 5

  6. Make sure that "Block third-party cookies" is turned off, and you are all set!

    edge step 6

iOS — Safari Settings

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  1. Open your settings app.

    iOS safari step 1

  2. Scroll down until you see the safari app in the menu.

    iOS safari step 2

  3. Tap on Safari and then scroll down to the "PRIVACY & SECURITY" section.

    iOS safari step 3

  4. Make sure that the slider next to "Block all cookies" and "Prevent cross-site tracking" are both turned off and exit your settings.


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