My Matcha Life Shipping and Return Policy

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+ Up to 4.00% Cashback

Store conditions See Store Details ▼ See Less Details ▲

Shipping and Return Policy

Standard Shipping

Address

Order By

Arrive

British Columbia
Any time
4-7 business days

Manitoba
Any time
4-10 business days

New Brunswick
Any time
5-12 business days

Newfoundland
Any time
5-12 business days

Nova Scotia
Any time
5-12 business days

Ontario
Any time
5-10 business days

Prince Edward Island
Any time
5-12 business days

Quebec
Any time
5-7 business days

Yukon Territory
Any time
8-15 business days

Saskatchewan
Any time
5-7 business days

Alberta
Any time
4-7 business days

United States
Any time
7-14 business days

Customer Service:

Phone: 18554628242

Customer Service Email: [email protected]

Store Conditions

* Deals apply to online purchases only and may not apply to all purchases. Coupons and/or promotional codes found outside of SHOP.COM, either from the retailer or from a third party, may not be eligible for cashback on SHOP.COM.

My Matcha Life Shipping and Return Policy

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Detailed Shipping Tables

Standard

Destination = Saskatchewan

Ships Canada Post

Shipping Time = Orders should arrive in 5-7 business days.

Order Total

Rate

Can$0.00 - Can$59.99

Can$10.00

Can$60.00 and up

Can$0.00

Destination = Alberta

Ships Canada Post

Shipping Time = Orders should arrive in 4-7 business days.

Order Total

Rate

Can$0.00 - Can$59.99

Can$10.00

Can$60.00 and up

Can$0.00

Destination = Manitoba

Ships Canada Post

Shipping Time = Orders should arrive in 4-10 business days.

Order Total

Rate

Can$0.00 - Can$59.99

Can$10.00

Can$60.00 and up

Can$0.00

Destination = Ontario

Ships Canada Post

Shipping Time = Orders should arrive in 5-10 business days.

Order Total

Rate

Can$0.00 - Can$59.99

Can$10.00

Can$60.00 and up

Can$0.00

Destination = Prince Edward Island, New Brunswick, Newfoundland and Nova Scotia

Ships Canada Post

Shipping Time = Orders should arrive in 5-12 business days.

Order Total

Rate

Can$0.00 - Can$89.99

Can$15.00

Can$90.00 and up

Can$0.00

Destination = Quebec

Ships Canada Post

Shipping Time = Orders should arrive in 5-7 business days.

Order Total

Rate

Can$0.00 - Can$89.99

Can$15.00

Can$90.00 and up

Can$0.00

Destination = United States

Ships Canada Post

Shipping Time = Orders should arrive in 7-14 business days.

Order Total

Rate

Can$0.00 - Can$89.99

Can$15.00

Can$90.00 and up

Can$0.00

Destination = Yukon Territory

Canada Post

Shipping Time = Orders should arrive in 8-15 business days.

Order Total

Rate

Can$0.00 - Can$89.99

Can$18.00

Can$90.00 and up

Can$0.00

Destination = British Columbia

Ships Canada Post

Shipping Time = Orders should arrive in 4-7 business days.

Order Total

Rate

Can$0.00 - Can$59.99

Can$9.00

Can$60.00 and up

Can$0.00

Return Policy Details

100% Customer Satisfaction Guaranteed.

If you are not satisfied with your My Matcha Life purchase we will refund 100% of your invoice total. Please call us to arrange a refund. 1-855-4-MATCHA (1-855-462-8242)or directly at 604-737-2581.

DO YOU ACCEPT RETURNS?

Yes, only on unopened and resaleable items, accompanied by a valid Return Authorization Number (RA Number).

All returns must be received within 30 days of purchase. All returns must include a Return Authorization Number (RA Number) To obtain an RA Number you must provide the following information before your items are returned:
Order Number
Item quantity and description
Reason for returning
Returned products must be in resalable condition, i.e., no damage or defacement in any way.
Unless otherwise indicated, the customer is responsible for freight charges on all returns.
All returns are subject to a 10% restocking fee.
Refunds on approved returns will be applied to your same method of payment.
Please arrange with our office to return unused products in re-saleable condition:
Email us at [email protected] or call Toll Free: 1-855-4MATCHA (1-855-462-8242) or Direct: (604) 737-2581.

Description

My Matcha Life Inc. offers the next generation in matcha teas, providing matcha products for active lifestyles. From Purists to Athletes, from Health Enthusiasts to Foodies of all kinds, My Matcha Life has a matcha product for you. Founded on the four principles of the ancient Japanese Tea Ceremony (purity, harmony, respect and tranquility), My Matcha Life offers top quality Japanese matcha products to help meet the physical and mental demands of modern day lifestyles.

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