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Allurez Shipping and Return Policy

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Up to 2.00% Cashback

Store conditions
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Shipping Promotions

Free Standard Shipping on Can$1,000.00 and up from Allurez.

Now thru 02/03/2020 Allurez is offering FREE SHIPPING on all orders Can$1,000.00 or more to the Continental US.

Shipping and Return Policy

Standard Shipping

Address

Order By

Arrive

  • Standard Locations
  • Any time
  • 1-7 business days
  • Alaska
  • Any time
  • 1-7 business days
  • Canada
  • Any time
  • 1-7 business days
  • Hawaii
  • Any time
  • 1-7 business days
  • International
  • Any time
  • 1-7 business days
  • British Columbia
  • Any time
  • 5-10 business days
  • Manitoba
  • Any time
  • 5-10 business days
  • New Brunswick
  • Any time
  • 5-10 business days
  • Newfoundland
  • Any time
  • 5-10 business days
  • Northwest Territories
  • Any time
  • 5-10 business days
  • Nova Scotia
  • Any time
  • 5-10 business days
  • Ontario
  • Any time
  • 5-10 business days
  • Prince Edward Island
  • Any time
  • 5-10 business days
  • Quebec
  • Any time
  • 5-10 business days
  • Yukon Territory
  • Any time
  • 5-10 business days
  • Saskatchewan
  • Any time
  • 5-10 business days
  • US Territories
  • Any time
  • 1-7 business days
  • Alberta
  • Any time
  • 5-10 business days
  • Asia
  • Any time
  • 1-7 business days
  • Nunavut
  • Any time
  • 5-10 business days
  • APO/FPO
  • Any time
  • 1-7 business days

Super Saver Shipping

Address

Order By

Arrive

  • Standard Locations
  • Any time
  • 1-5 business days
  • Alaska
  • Any time
  • 1-5 business days
  • Hawaii
  • Any time
  • 1-7 business days

Description

Allurez is a trusted jewelry designer and online retailer of high quality fine jewelry including preset and design your own engagement rings. With gifts for any occasion, you’ll find an extensive selection of 14 & 18k yellow, white, and pink gold, platinum and palladium earrings, pendants, bracelets and rings that will exceed your expectations. Shop for baubles that directly reflect the desires of fashion forward thinkers like yourself.

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Customer Service:

Phone: 8005543509

Customer Service Email: service@allurez.com

Store Conditions

* Deals apply to online purchases only and may not apply to all purchases. Coupons and/or promotional codes found outside of SHOP.COM, either from the retailer or from a third party, may not be eligible for cashback on SHOP.COM.

Allurez Shipping and Return Policy

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Detailed Shipping Tables

Standard

Destination = Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland, Nova Scotia, Ontario, Prince Edward Island, Quebec, Saskatchewan, Northwest Territories, Nunavut and Yukon Territory

shipping message = Free Standard Shipping over $1,000

Order Total
Rate

Can$0.00 - Can$999.99 Can$39.00

Can$1,000.00 and up Can$0.00

At Allurez your satisfaction is our main priority, and we want to make sure that you are truly satisfied with your purchase. If you are not satisfied for any reason, simply return the unused item in its original condition within 30 days.

The Return Process:

Our simple return policy makes it very easy to return an item. Simply follow the instructions below:

1. Return Authorization Number (RMA): email us at service@allurez.com or call us at 1-800-554-3509 to let us know that you would like to return your item. We will give you an RMA number. Write the RMA number in the original invoice that we have sent you. Returns will not be accepted without this number.
2. Package Your Return: Safely package the item you are returning, and include all original packaging, the invoice, and collateral material. For security reasons do not write jewelry on the box. Return shipping costs are paid by the customer.
3. Insure your Package: Insuring your package is extremely important. Please also make sure to get a tracking confirmation for your order.
4. Refund: Upon receiving the package, our quality assurance team will review the item. Upon their approval we will issue a refund within 7 business days in the original payment method, except for wire transfers, which will be refunded with a company check.

Details:

All items must be returned in their original condition, without scratches or signs of wear, and must not be resized or altered in any way.
Products that have been worn, damaged or altered are not refundable, and will be returned to the customer at their expense. Free gifts that were included in the purchase must also be returned.
Diamonds and other items that included a Diamond Certificate must be returned with the original Certificate. If the certificate is not included we must deduct $300 per certificate, from the amount being refunded.
Engraved items are non-refundable
Special, design-your-own and custom made orders are not refundable
Clearance items are not refundable
Packages must be received at our office within 30 days of the day the item was purchased.

Although we do offer free shipping, we do incur the cost of shipping for every order. Therefore, we do not refund our shipping cost.

Please follow the return instructions exactly as specified to prevent failure of refunding your order. We will refuse receipt of improperly packaged and/or uninsured packages. We will not be responsible for losses or damages during shipment.

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